At AMPLICA Data Center, we focus on providing excellent service and ensuring customer satisfaction. Our refund policy is designed to give you confidence that you will be satisfied with our products and services. Please review the details below to determine if you are eligible for a refund.
1. Eligibility for refund:
a) General Refunds: If you are not satisfied with our services, you may request a refund within 30 days of your first product payment. Refunds will be processed and credited back using your original payment method.
b) Dedicated server refunds: For dedicated server services, you may request a refund within the first 7 days of the first product payment due to the high electricity consumption associated with them.
c) Exceptions: Refunds are not possible for domain registration, domain renewal or SSL certificates as these services are provided by third parties and have associated costs. Also, no refunds will be issued if customers receive a free domain when purchasing a hosting package.
d) Prohibited activities: If our services are used for prohibited activities, such as spamming, phishing or cyber attacks, no refund will be given and the customer's account may be closed.
2. The repayment process:
To request a refund, please contact our customer support team via email, phone or support ticket. Provide information about your account, the product or service for which you are requesting a refund, and a detailed reason for your refund request. Our team will review your request and respond within 5 business days. Please note that refunds can take up to 4 working days to process, depending on your financial institution.
3. Changes to the refund policy:
We reserve the right to change this refund policy at any time, and any changes will be effective immediately upon posting the updated policies on our website. We recommend that you periodically review this policy to stay current with our refund practices. If you have any questions or concerns regarding our refund policy, please contact our customer support team.
They trust us
În noi au încredere peste 5000 clienți. Devin-o și tu parte din familia Amplica





